Skip To Content
تعلن شركة ميناء حاويات العقبة لعملائها الكرام أن جميع عملياتها مستمرة على مدار الساعة سواء كانت عبر البوابات او من خلال الأرصفة والساحات

اتصل بنا

لتحديد الموقع إضغط هنا

 

ميناء حاويات العقبة

شارع الملك حسين بن طلال،
صندوق بريد رقم: 1944،
العقبة،
77110- الاردن

32091111(0) 962+ 

بريد الكتروني: customerservice@act.com.jo

Activity Email Phones
EDO's (creating, amending, deleting…etc.) EDO@act.com.jo 00962 3 2091122
Booking, Pre-advice (creating, amending, deleting…etc.) Bookings@act.com.jo 00962 3 2091122
Claims / Accident / Damage / Legal cases legalandclaim@act.com.jo 00962 3 2091438
Commercial (Complains, Queries, Requests, Discounts, Terminal info, Tariff) commercial@act.com.jo 00962 3 2091224
Container Hold & Release Issues (Import, Export) Hold_Release@act.com.jo
CSOfficers@act.com.jo
00962 3 2091122
Customs & Authorities issues customerservice@act.com.jo
CSOfficers@act.com.jo
00962 3 2091122
Full export list / Not Registered & Community list / Loading (Empty) /Late Full registration Loadlist@act.com.jo 00962 3 2091621
Gates Operations Gates@act.com.jo 00962 3 2091609
Issues Related to Billing / Invoices / Payments / SOA Finrev@act.com.jo 00962 3 2091430
Issues related to Daily EDI Communications (CODECO, COARRI, COPARN) IT@act.com.jo 00962 3 2091507
Issues related to DG / IMO cargo / leakage / DG inquires / declaration DG@act.com.jo 00962 3 2091809
Breakbulk / OOG request bblkoogteam@act.com.jo 00962 3 2091610
Reefers Issues (Temperature, plug, unplug) Reefers@act.com.jo 00962 3 2091724
TDR & TPR TDR_TPR@act.com.jo 00962 3 2091604
Vessel Operation (EDI in/out, Pre-EDI, Final EDI, Empty Recap, Gang List, BL amending,
Vessel Schedule and Berth Plan)
VesselOperations@act.com.jo 00962 3 2091603
Weighing issues (Amending, Deleting, Request for Re-weight…etc.) Weight@act.com.jo 00962 3 2091609
Gate pass Requests GatePass@act.com.jo 00962 3 2091808
Line change customerservice@act.com.jo
CSOfficers@act.com.jo
00962 3 2091122
Direct Delivery cases (Import, Export) DirectDelivery@act.com.jo 00962 3 2091603
Communication Matrix cargocontrolling@act.com.jo 00962 3 2091604
Any other cases requests not listed customerservice@act.com.jo
CSOfficers@act.com.jo
00962 3 2091224

 

Activity Email Phones
Operational issues OperationsManagment@act.com.jo   00962 3 2091610
Planning issues AhmedSalah@act.com.jo  00962 3 2091602
Safety issues ghaiethalkhlaifat@act.com.jo  00962 3 2091814
Security issues
raedaltarawneh@act.com.jo
 00962 3 2091802
Commercial issues
majdalasmar@act.com.jo  00962 3 2091207
Customer service issues alaabjan@act.com.jo  00962 3 2091225
Finance issues
marwanmorsi@act.com.jo  00962 3 2091415
Marketing & public relation issues ihabalrawashdeh@act.com.jo  00962 3 2091222