ACT nominated finalist for Lloyd’s List “Port Management and Infrastructure” Award

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30-10-2019
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Aqaba Container Terminal (ACT), the preferred gateway for the Levant region and beyond, has been recently nominated as finalist for the coveted Lloyd’s List South Asia, Middle East and Africa 2019 “Port Management and Infrastructure” Award.

Through constant investment and development, ACT has become the logistical and economic backbone of the Aqaba Special Economic Zone Authority (ASEZA), serving as the preferred gateway to the Jordan and the wider Levant region. Over the years, ACT developed a reputation for efficiency and transparency in its operations, thanks in part to over 300 million USD of investment in building the terminal capacity and improving operations over the years.

Since 2015, total throughput has grown by 7%, while gross crane productivity has increased 12%. This emphasis on efficiency is reflected in ACT’s customer experience, as 85% of customers gave positive feedback of which 23% indicated they were “very satisfied” according to regular independent customer satisfaction surveys. In addition to its health and safety culture, several operations improvement projects were implemented in 2018, such as a new Rubber Tire Gantry (RTG) container handling process which will improves operational productivity while reducing equipment fuel consumption.

Another key project was the implementation of safety messages on Radio Data Terminal (RDT) devices, which were customized to display pertinent safety and security related information based upon the location of the container and the task to be performed by the operator. This use of innovation is indicative of ACT’s dynamic approach to workforce safety. 100% of all employees and contractors are comprehensively trained in health and safety practices without exception, and this high priority on safety has helped keep the terminal’s fatality rate at 0% since 2015.

ACT is operated as a joint venture between the Aqaba Development Corporation (ADC) and APM Terminals, ACT serves as Jordan’s only container terminal and its primary commercial port, playing a vital role in supporting the national and regional economies. By enhancing operational efficiency, developing new commercial avenues, and positively impacting the surrounding community through socioeconomic development, ACT aims at creating a brighter future for itself and for the Kingdom.