New E Services Launched At Act Website
Dear Valued customers,
We are proud to inform you that new online services have been added to the e-services portal on the ACT website for claims handling.
This platform empowers our customers to effortlessly submit, monitor, and update their claims with ACT. It streamlines the process by allowing for the submission of comprehensive claim details, including pictures and damage reports, in a single session.
Moreover, this portal is designed with several key features and objectives in mind:
Time Efficiency: By streamlining the claims submission process and providing a centralized platform for all necessary documentation, the portal is engineered to save time for both ACT customers and claims handlers. This efficiency translates to faster resolution times and a more responsive claims handling.
Accessibility: The portal is designed with user-friendliness in mind, making it easy for customers to navigate and utilize its functionalities. This accessibility ensures that users can efficiently interact with the portal without encountering any unnecessary complications.
Compliance: Ensuring adherence to legal standards and regulations is a fundamental aspect of the claims portal. It is tailored to meet all necessary legal requirements, providing a secure platform for claims processing.
Transparency: Transparency is a cornerstone of the claims and portal. It allows for clear and open communication throughout the claims process, ensuring that all parties involved have a comprehensive understanding of the status and progress of each claim.
Our main objective is to increase both customer satisfaction and efficiency.
The new e-service is accessible to all ACT customers at below link:
Thanks for your usual cooperation.